Privacy Policy

Privacy Policy Terms and Definitions

As pertaining to the website privacy policy, CleanCap Technologies LLC will be referred to as: "company", "we", "us", and/or "our". The website at https://cleancaptech.com will be referred to as "website". Website users will be referred to as: "website users", "users", "customers", "clients", and/or "agents". Our work products and/or services will be referred to as: "work", "products", and/or "services".

Privacy Policy Description and Disclaimer

This privacy policy applies solely to information collected by this website. We take your privacy seriously. And we will do our best to describe the information included in our website privacy policy as clearly and concisely as possible. If you have questions about the privacy policy, please refer to the contact details at the end of this document for instructions on addressing any questions or concerns. If there are any terms in this privacy notice that you do not agree with, please discontinue use of this website immediately.

Information Collected

We collect personal information, known as personally identifiable information (PII) that you voluntarily provide to us when you express an interest in obtaining information about the company, our affiliates, us, and/or our products and services, when you participate in activities on the website or otherwise when you contact the company or a representative of the company.

Personal Information Disclosed

The personal information that we collect depends on the context of your interactions with us and the website, the choices you make and the products and/or features you use. The personal information we collect may include the following: names, phone numbers, email addresses, mailing addresses, job titles, usernames, passwords, contact preferences, contact information, authentication data, billing addresses, debit/credit card numbers, and/or other similar information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Personal Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the website. This information may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website and other technical information.

Like many businesses, we also collect information through cookies and similar technologies. The information we collect includes:

• Log and Usage Data: Service-related, diagnostic, usage, and performance information our servers automatically collect
• Device Data: Information about your computer, phone, tablet, or other device you use to access the website
• Location Data: Information about your device's location, which can be either precise or imprecise

How CleanCap Technologies LLC Uses Your Personal Information

We use personal information collected via our website for a variety of business purposes. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

We use the information we collect or receive to/for:

• Facilitate account creation and logon process
• Post testimonials
• Request feedback
• Enable user-to-user communications
• Manage user accounts
• Administrative purposes
• Protect our services
• Enforce policies
• Respond to legal requests and prevent harm
• Order management
• Delivery purposes
• Responses to user inquiries
• Marketing and promotional purposes
• Advertising purposes
• Business purposes

Information Sharing

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We do not rent, sell, or share your personal information unless necessary compliance is required.

We may process or share your data based on the following legal basis:

• Consent: We may process your data if you have given us specific consent
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests
• Performance of a Contract: We may process your personal information to fulfill the terms of our contract
• Legal Obligations: We may disclose your information where we are legally required to do so
• Vital Interests: We may disclose your information to investigate, prevent, or take action regarding potential violations

Third Party Vendors

Below is a list of third party vendors we use regularly:

• SiteGround
• Dropbox
• WordPress
• Google Website Optimizer
• Google Console
• Yoast (SEO)
• Google Analytics
• Google Tag Manager
• Facebook Tracking Pixel
• Facebook
• LinkedIn
• MailChimp
• Canva

Protecting Your Personal Information

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

Information from Minors

We do not knowingly solicit data from or market to children under 18 years of age. By using the website, you represent that you are at least 18 years old or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the website.

COPPA (Children Online Privacy Protection Act): We comply with the regulations set forth in the Children's Online Privacy Act, referred to as COPPA to protect children's privacy and safety online. We do not specifically market to children under the age of 13 years.

Privacy Rights

You may review, change, or terminate your account at any time.

Your Rights Include:

• Right to Request Deletion of Data: You can ask for the deletion of your personal information
• Right to be Informed: You have the right to know whether we collect and use your personal information
• Right to Non-Discrimination: We will not discriminate against you if you exercise your privacy rights
• Right to Object: You may object to the processing of your personal data
• Right to Correction: You may request correction of your personal data if it is incorrect
• Right to Opt-Out: You may request to opt-out from future selling of your personal information to third parties

California Online Privacy Protection Act (CalOPPA)

Under CalOPPA, we agree to the following:

• Users can visit our website anonymously
• Our privacy policy link includes the word 'privacy' and can easily be found on the website home page
• You will be notified of any privacy policy changes
• You can edit, change, or request removal of any personally identifiable information
• You can unsubscribe from any email communication via the unsubscribe link

CAN SPAM Act

We agree to comply with the CAN SPAM Act and abide by the rules set under the CAN SPAM Act regarding commercial email communications. We agree to the following compliance requirements:

• Not use false or misleading subjects or email addresses
• Identify the message as an advertisement in some reasonable way
• Include the physical address of our business or site headquarters
• Monitor third-party email marketing services for compliance